The team at Reading Room are putting on an event in Canberra on Dec 2nd. Here’s the brief;
“Despite spending enormous amounts on Web-based initiatives, government agencies report concerns in keeping up with the pace of digital channel change. In a multi device / multi-channel world people are expecting personalised experiences that span across and cater for the individuals needs in browsers, mobile, social & apps. By employing new engagement models, applying user-centric thinking to service design and embracing user participation, agencies can raise the effectiveness of their digital footprint.”
ICT Policy Advisor, Office of The Hon Senator Kate Lundy
Public Engagement: How to master the black art of crowdsourcing great ideas and community feedback
User Experience consultant, Reading Room
Government Gets Social: Examples of effective Government communication in social media
Director of Solution Consulting, Adobe Asia Pacific
Building context aware experiences in a multi-channel environment: Content has moved over to a new king…Context.
Pia & Tim are great presenters so if you are planning to be in Canberra that morning make sure you register!
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